• This event will feature some strong content suitable for only 18 yrs+
  • All guests are required to wear masks when in public areas e.g. washrooms, queues, food & beverage areas and concert area. Failure to comply will result in refusal of entry with no refunds provided
  • All guests will be required to have a temperature check upon arrival at the venue. Failure to comply will result in refusal of entry with no refunds provided. If a guest records a temperature above normal, he / she will be required to enter the isolation area where a second check will be carried out after 10 mins. Should they again fail this check entry will be refused with no refunds provided
  • Queuing systems will be in line with social distancing regulations & in place throughout the venue Seats allocated at the time of booking are non-exchangeable & non-refundable 
  • Security checks will apply at all entrances as per normal venue guidelines
  • By purchasing this ticket you undertake to abide by the above guidelines for Covid-19 prevention
  • Your attached E-ticket  with QR Code must be downloaded from your email confirmation, and produced at the venue either on your mobile device or as a physical printout, for scanning at the gate. If produced on your mobile device, it is the buyer’s responsibility that the QR Code / Barcode is clearly visible on your device – we advise download in advance to avoid issues due to network connectivity. No duplicate ticket shall be provided at the venue, and entry shall not be granted on the basis of screenshots, SMS messages, printout of confirmation email body etc.
  • Tickets once sold will not be taken back, exchanged or refunded. No requests for change of seats will also be entertained.
  • Doors open at 7 PM and show starts at 8:30 PM. Patrons are requested to arrive in time to allow for entry following social distancing guidelines.
  • All attendees should have a valid ticket. Entry to the event is subject to validation of the ticket at the gate.  
  • Please carry an identity and age proof to the venue (UAE driving license / Emirates ID / Passport). Underage customers will be refused entry without any compensation.
  • No outside food and beverages may be carried inside the venue.  
  • Please refrain from carrying any prohibited substances, including but not restricted to drugs, firearms, glass bottles, professional cameras, and video cameras, ammunition, weapons, whistles, air horns or other such devices or explosive material to the venue. If banned substances are found on a person, the venue reserves the right to evict the bearer from the event without any compensation and also initiate proceedings as required by law.
  • Backpacks and I-Pads, tablets, laptops, professional cameras, recording devices, selfie sticks are not permitted at the venue.
  • Strollers, prams and baby capsules are not allowed at the venue.  
  • Purchasers will be responsible for making their own arrangements for travel till the venue.
  • BookMyShow will not be responsible for any change in programme schedule due to unforeseen circumstances.
  • In case of event cancellation by the show promoter, the buyer's right to compensation shall be limited to the price paid for the ticket.  Refunds will be made as per timelines provided by the show promoter/organizer
  • Alcohol, if available, will not be served to individuals below 21 years of age, irrespective of the category of ticket booked. The bartender may request age proof before serving alcohol. Underage attendees may please be advised accordingly.
  • Smoking is not permitted at the venue except for designated smoking areas.
  • Pets are not allowed at the venue.
  • Online ticket resale is prohibited. If the ticket is bought from a reseller such as Online Ticket Shop, Viagogo, Dubizzle or other resellers, it is considered invalid, and entry to the event will be declined without any compensation. It is the responsibility of the customer to be of the correct age required to enter the event. It is the customer's responsibility to abide by the dress code set by the Event Organizer if any. If the customer is denied entry by the Event Organizer for any reason BookMyShow is not liable to refund the tickets. It is the responsibility of the customer to attend the event at the correct time. Non-attended events will not be refunded by BookMyShow
  • For any enquiries call +971-4-2468829 or email helpdesk.uae@bookmyshow.com