What is the seating plan?

You will receive your tickets with specific seat numbers in the selected section.

When will I receive the E-ticket?

You will receive an instant E-ticket upon booking the event. The E-ticket with the QR Code should be printed and carried to the venue for entry.

Are there provisions for buying food and beverages at the venue?

No, there pro
visions for buying food and beverages at the venue.

What are the entry timings and concert timings?

The gates open at 7:30 PM and the main concert starts at 8 PM.

How do I gain entry to the show?

Please carry a clear printout of your E-ticket / Email containing the QR Code. Entry will be given only upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.

Is alcohol available at the venue?

Yes, alcohol is available but will not be served to individuals below 21 years of age, irrespective of the category of ticket booked. The bartender may request age proof before serving alcohol. Underage attendees, please be accordingly advised. 

Is there parking at the venue?

Yes, limited free parking is available. We recommend the usage of public transport.

For seated categories, is it a free seated event?

No, seats will be assigned as selected while purchasing the tickets.

What are the age restrictions that apply?

4 years and above. Attendees below 14 years’ age need to have a valid ticket and be accompanied by an adult also carrying a valid ticket.

Where can I reach out for help?

You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to helpdesk.uae@bookmyshow.com