What is the seating plan?


Coca-Cola Arena is a mixed (seated and standing) venue. You will receive your tickets with specific seat numbers if you are in the seated area. The seat numbers will be automatically allocated to you and mentioned on the ticket – on the best available basis.


When will I receive the E-ticket?

You will receive an instant confirmation upon booking. Those bookings in advance of the show will receive a separate E-ticket in a separate email closer to the show date, on the email address provided at the time of booking. For bookings closer to the show date, you will receive the E-ticket along with the email confirmation. The E-ticket with the QR Code should be printed and carried to the venue for entry.


Are there provisions for buying food and beverages at the venue?


Yes, there are options to buy food & beverages in the arena.


What are the entry timings and concert timings?


The gates are scheduled to open at 8 AM and the main event starts at 10 AM. There may be some opening acts before the main performance. However, these are tentative timings and BookMyShow will not be responsible for any unforeseen delays.



How do I gain entry to the concert?


Please carry a clear and legible printout of your E-ticket / Email containing the QR Code for entry. Entry will be given once the QR Code is scanned at the gate. If you are producing the ticket on your mobile device, we advise you to make sure the ticket is downloaded & saved it in advance, to avoid any network connectivity issues.



Is there parking at the venue?


No, visitor parking is unavailable. We advise you to park elsewhere in the CityWalk area, or better still, use public transport.



For seated categories, is it a free seated event?


No. Seated category ticket holders will get specific seat numbers and will have to occupy only those seats that are assigned.



Will alcohol be served?


Alcohol will not be served to patrons below the legal drinking age of 21 years. We advise patrons to carry valid age proof to the venue.



What are the age restrictions that apply?


Every attendee needs to have a valid ticket, there are no child tickets. Children below 14 years’ age will need to be accompanied by an adult carrying a valid ticket. Children under 14 will not be allowed in the floor areas/standing areas.


Will alcohol be served?


Alcohol will not be served to patrons below the legal drinking age of 21 years. We advise patrons to carry valid age proof to the venue.



Where can I reach out for help?


You can enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to helpdesk.uae@bookmyshow.com