1. What is the seating plan?
HIS has theatre-style seating. You will receive your tickets with specific seat numbers if you are in the seated area. You can choose your seat number based on availability.

2. When will I receive the E-ticket?
You will receive instant confirmation upon booking with the E-ticket attached along with the email confirmation. The E-ticket with the QR Code should be printed and carried to the venue for entry.

3. Are there provisions for buying food and beverages at the venue?
Limited options may be available in and around the venue.

4. What are the entry timings and concert timings?
The gates open at 6:00 PM and the main concert starts at 7:00 PM. There may be some opening acts before the main performance. However, these are tentative timings and BookMyShow will not be responsible for any unforeseen de-lays here.

5. How do I gain entry to the concert?
Please carry a clear printout of your E-ticket / Email containing the QR Code for entry. Entry will be given upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.

6. Is there parking at the venue?
Yes, visitor parking will be available at the venue.

7. For seated categories, is it a free seated event?
No. Seated category ticket holders will get specific seat numbers and will have to occupy only those seats that are assigned to you.

8. What are the age restrictions that apply?
Every attendee needs to have a valid ticket and there are no child tickets. Persons below 18 will not be allowed in the venue.

9. Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to 
helpdesk.uae@bookmyshow.com